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Briefly describe your overall experience at your company
There's been a lot of changes over the years. In the past, some very poor decisions have been made and even though some leaders have been replaced, some topics were never addressed leaving a bitter taste with tenure employees
Briefly describe your overall experience at your company
Startek has given me the opportunity to grow, both professionally and personally.
What do you like best about the leadership team?
They are open to feedback and help resolve issues
What makes you most happy at work?
My friends & coworkers. Building plans together to reach success
What are some of the best things about your team?
We work together and support each other. You feel you belong
Why do you feel undervalued and what would make you feel better about your compensation?
If there were performance incentives or bonuses for achieving site goals
What are some of the best things about your team?
They have the best intentions. They have their heart in the right place and mainly need guidance and development
What is most positive about the culture and environment at your company?
It's a culture of belonging. There are days where we strive and there are days where we support each other
What are some of the best things about your team?
They love to work together as one team and are well aligned with what the goals are and how to get there
What is most positive about the culture and environment at your company?
I guess some good intentions are there, but they are not quite being sold to employees. HR likes to blame Operations when they could help thrive their success
What's going wrong and how can it be improved?
It;s not what it used to be. It seems everyone is all over the place and each department is pulling in their own direction to meet their own goals
Why do you feel undervalued and what would make you feel better about your compensation?
I believe the senior leadership team takes a biased approach and in turn results in poor decision making. They reward their friends and make other top talent jump through hoops
What does the leadership team need to get better at?
There's no balance between the Client leg of the stool (Employees) and the Financial leg. All decisions are based off Financials and end up negatively impacting employees. The first approach taken for everything is how does this impact our financials and it is not, how does this impact our people
Why do you feel undervalued and what would make you feel better about your compensation?
They always focus on the negative. When everything is going extremely well and there is one area of opportunity, they blow it up out of proportion making you feel like the worst. Annual merit increases are not annual and some show very low % increases due to "budget" , regardless actual performance
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