Just because I'm leaving this company its not a reason of negative feedback, I just want to help to improve the process by giving this type of feedbacks because if not doing anything then proceed will be ramped down.
What are some of the best things about your team?
They help each other when ever needed
What is most positive about the culture and environment at your company?
I think the team is most positive.
What does the leadership team need to get better at?
They need better management strategy instead of pressuring the agents.
What's going wrong and how can it be improved?
Getting things changed so fast, process can be too smooth but the management thinks that the process is too easy and every one can easily work this approach is not helping the team even this is the main reason that employees leaving the job. So just manage the thinks not pressured people to work.
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