Swig Drinks Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They're so growth minded! Any feedback or suggestions brought to them are taken seriously and implemented when possible! You can tell they care about Swig, the emplolyess and customers personally and their descions reflect that.
Review from Customer Success Dept
Theyre helpful in answering questions.
Review from Customer Success Dept
I like how they are trained well to do their jobs
Review from Customer Success Dept
Its all about care and the care they have for you as an indivual about your growth
Review from Customer Success Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Swig Drinks yet.
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What is the best part about your compensation package?
I moved out of state for Swig and my role involes a lot of driving, so a company car and gas card was provided. The relocation package also made the decision to relocate easier to make.
Review from Customer Success Dept
Paid time off for being full time
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
We dont get paid well at all for the anount of time and work we put into this job. They try to compensate for that by giving small bonuses or gift cards but I would rather be paid fairly from the beginning.
Review from Customer Success Dept
A lot of times its all about sales sales sales even when the teams safety might be in jeaopardy.
Review from Customer Success Dept
If we had benefits or paid higher for the work we do
Review from Customer Success Dept
What are some of the best things about your team?
Positive energy, and they're happy to be there! They also get to know me and the rest of the team personally. They make work fun.
Review from Customer Success Dept
They are the most hardworking people, so smart and fun to be around
Review from Customer Success Dept
We are all very connected
Review from Customer Success Dept
They help make your job easier!
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
The people make it positive, they care about each other, the customers and building a great experience for everyone. You can tell how much everyone cares about Swig and giving that positive experience to everyone they can.
Review from Customer Success Dept
Individual store envirnment! I love being in my store but am not the biggest fan of being somewhere with more people from the company because it feels cliquey
Review from Customer Success Dept
The customers and the relationships with them and coworkers
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Being in a fast paced and positive enviroment, no two days are the same.
Review from Customer Success Dept
Talking to customers and being busy
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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