Telvista IT Department Employee Reviews
Briefly describe your overall experience at your company
Review from IT Dept
Review from IT Dept
What do you like best about the leadership team?
Easy to get along with.
Review from IT Dept
They listen and do what they can within the company policy
Review from IT Dept
Opportunities for advancement more money and a better position...
Review from IT Dept
communication, readiness & consistent grattitude.
Review from IT Dept
They understand the employees needs by acquiring a dorm refrigerator for the +20 employees on site to put their lunches into!
Review from IT Dept
What does the leadership team need to get better at?
They need more American-based contracts. American customers hate talking to foreigners
Review from IT Dept
They never get any contracts based in America. All their contracts, hence promotion for job growth, are in Mexico.
Review from IT Dept
What is the best part about your compensation package?
the best part of my compensation package is benefits
Review from IT Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I have to work onsite when the majority are off-site. That is like giving them a $200 month pay raise while the onsite employees are pushed further financially to the edge by their lower compensation.
Review from IT Dept
Higher pay and much better benefits.
Review from IT Dept
A cost of living raise. Compensation is not meeting my needs to due to out of control inflation just to live daily.
Review from IT Dept
Other call centers pay more to start than what I am paid after many years of loyal, dedicated service.
Review from IT Dept
More money, opportunity to advance to a better position...
Review from IT Dept
What are some of the best things about your team?
They are competent and come to work everyday.
Review from IT Dept
Lots of energy and positivity.
Review from IT Dept
Competence, integrity, and hard work
Review from IT Dept
Everyone knows their job at a high skill level.
Review from IT Dept
We help each other out, and keep in touch...
Review from IT Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
They took away the only positive things like birthday cupcakes and other small incentives.
Review from IT Dept
Most people of have a great attitude.
Review from IT Dept
self learning through weekly connects
Review from IT Dept
My co-workers that are around me.
Review from IT Dept
We are a team that lifts up everybody...
Review from IT Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
I am allowed to fix the customer's issues without bureaucracy's bothersome rules that hinder a quick resolution. This company doesn't do that, so the opportunities for happiness are limited.
Review from IT Dept
helping a customer resolve an issue
Review from IT Dept
Doing good work and being acknowledged...
Review from IT Dept
the environment, the staff, the company in general
Review from IT Dept
I solve the problems everyday!
Review from IT Dept
What's going wrong and how can it be improved?
Bring more agents that are qualified to do the job so there's not so much turnover.
Review from IT Dept
There is no opportunity for growth as every new contract is in Mexico.
Review from IT Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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