TJX Companies Culture | Comparably
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TJX Companies Claimed Company
our mission is to deliver great value to our customers every day. We do this by offering a rapidly changing assortment of quality, fashionable, brand name, and designer merchandise generally 20% to 60% below full-price retailers' (including department, specialty, and major online retailers) regular prices on comparable merchandise. With our value proposition, we reach a broad range of fashion- and value-conscious customers across many income levels and demographic groups. read more
EMPLOYEE
PARTICIPANTS
1204
TOTAL
RATINGS
9489

TJX Companies Company Culture

TJX Companies Culture

This score is derived from employee ratings & reviews
3.1/5
TJX Companies' Overall Culture is rated C-

Top Rated Culture Dimensions

TJX Companies CEO

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Ernie Herrman TJX Companies' CEO
Ernie Herrman
67 /100

Diversity at TJX Companies

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Diverse employees at TJX Companies have rated Environment, Team, and Work Culture as the highest categories they have scored

Women at TJX Companies

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Women at TJX Companies have rated Environment, Office Culture, and Team as the highest categories they have scored

TJX Companies eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-16

TJX Companies employees are -16% more likely to recommend TJX Companies as a great place to work

33%Promoters
18%Passives
49%Detractors

Working at TJX Companies

Working at TJX Companies is rated below average by 1204 employees, across various culture dimensions. TJX Companies employees rate Environment highest among all categories, and think that Compensation and Happiness have the most room for improvement, putting TJX Companies ’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Boston. See below in detail how working at TJX Companies was rated by employees.

Overall Company Culture at TJX Companies

C-

Overall Company Culture at TJX Companies is rated C-

Last updated today

Bottom
35%

TJX Companies ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 1204 Employees

View Results
0
20
40
60
80
100
HR
81
HR81
Sales
64
Sales64
Customer Success
63
Customer Success63
Operations
63
Operations63
Product
62
Product62
Customer Support
61
Customer Support61

TJX Companies Employee Reviews

Out of 920 TJX Companies employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping TJX Companies improve their work culture.

75%
25%
Positive Reviews75%
Constructive Feedback25%

Positive Reviews From TJX Companies Employees

  • What did you like most about the interview process?
    Quick, straight to the point.
  • What is most positive about the culture and environment at your company?
    The managers buying lunch on specifically saturdays, is about all.
  • What are some of the best things about your team?
    They are hard working and it is NOT appreciated.

Constructive Feedback From TJX Companies Employees

  • What do your coworkers need to improve and how could you work together better?
    Need smarter people and ones who care
  • What does the leadership team need to get better at?
    Being inclusive, practicing what they preach, not making false promises, recognizing hard work, not giving preference to certain races.
  • What would you improve about your company's interview process?
    Ask practical questions or situations

TJX Companies Company Information

TJX Companies Mission, Vision & Values

TJX Companies Mission Statement

our mission is to deliver great value to our customers every day. We do this by offering a rapidly changing assortment of quality, fashionable, brand name, and designer merchandise generally 20% to 60% below full-price retailers' (including department, specialty, and major online retailers) regular prices on comparable merchandise. With our value proposition, we reach a broad range of fashion- and value-conscious customers across many income levels and demographic groups.

TJX Companies Vision Statement

Our vision is to continue to grow TJX as a global, off-price, value retailer. We recognize that as we work to achieve this vision

TJX Companies Values

  • Honesty
  • Integrity
  • Treating each other
  • Dignity
  • Respect

Sustainability and Corporate Social Responsibility at TJX Companies

TJX has long been committed to pursuing initiatives that are smart for our business and good for the environment. We operate a large, complex international business and are proud of our growth, which has added thousands of jobs to communities around the world and helped bring our off-price value concept to millions of new consumers. That said, our growth has also often resulted in annual increases in our environmental footprint,1 including our greenhouse gas (GHG) emissions inventory. That’s why we continually work to increase the energy efficiency of our operations by maximizing technologies that lower store and distribution center energy use from lighting, heating, ventilation, and air conditioning systems. We also proactively address the way we handle the waste generated by our business operations and are working to responsibly manage the varying materials within our waste stream with a goal of sending less and less waste to landfills.

One of the key ways we measure our progress is by tracking our results against our GHG reduction goal, which is to reduce our global GHG emissions per dollar of revenue by 30% by fiscal 2020, against a fiscal 2010 baseline.

We are pleased to report that we are on track to exceed our goal. We are also in the process of considering options for setting our next quantitative emissions reduction goal. As part of that process, we are analyzing science-based target options that range from a below two-degree scenario to a carbon neutral scenario.

KEY INITIATIVES
Our efforts to reduce our carbon footprint are focused around these key initiatives:

ENERGY AND EMISSIONS

TRANSPORTATION AND LOGISTICS

GREEN BUILDING

WASTE MANAGEMENT

ASSOCIATE ENGAGEMENT

MEASUREMENT AND REPORTING

For more than four decades, delivering great value to our customers has been at the core of our business. In fact, providing value and caring for others have helped define our culture over the years, and these principles extend beyond the walls of our stores and into our local communities around the world. When we have considered where our community initiatives could have the most impact, it has been important to us to focus on the intersection of these principles and areas of need for vulnerable families. Our global community mission is simple:

Deliver great value to our communities by helping vulnerable families and children access the resources and opportunities they need to build a better future.

OUR SOCIAL IMPACT AREAS

We bring our community relations mission to life by focusing our giving on four social impact areas that we believe are critical to helping families and children succeed and thrive.

HeadquarterFramingham, MA
United States of America
Websitewww.tjx.com
Company StatusPublic
StockTJX

TJX Companies Competitors

TJX Companies competitors include L Brands, Target, and Ross Stores. TJX Companies ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how TJX Companies compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    L Brands' Logo
    L Brands
    4.1/5
  2. #2
    Target's Logo
    Target
    3.6/5
  3. #3
    TJX Companies' Logo
    TJX Companies
    3.1/5
  4. #4
    Ross Stores' Logo
    Ross Stores
    2.9/5
  • Culture Video

TJX Companies Employees

1204 employees at TJX Companies have reviewed TJX Companies across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 1204 TJX Companies employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at TJX Companies are mostly dissatisfied with their total compensation at TJX Companies , which includes a combination of pay, stock and equity, and benefits.

Overall, employees at TJX Companies are generally satisfied with their team. 1204 Participants grade the quality of their coworkers a C. Less than half believe the meetings at TJX Companies are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at TJX Companies believe the environment at TJX Companies is positive. Most Participants believe the pace of work at TJX Companies is extremely fast. About 71% of the employees at TJX Companies work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at TJX Companies are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
TJX Companies employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at TJX Companies report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at TJX Companies have 1 meeting
Meetings
A Day in the Life
78% of TJX Companies employees look forward to interacting with their team every day
Coworkers
A Day in the Life
TJX Companies employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
60% of TJX Companies employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
TJX Companies employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
56% of TJX Companies employees call their work environment positive
Environment

Joining TJX Companies - Employee Onboarding

The prevailing opinion from employees about joining TJX Companies is that the company was very prepared on their first day. TJX Companies employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

TJX Companies KPIs and OKRs

At TJX Companies 75% of employees think their department KPIs and OKRs are clear. Employees’ understanding of TJX Companies' KPIs and OKRs is essential for its success. Out of 10 TJX Companies employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 8 have said yes.

AnswerPercent
Yes80%
No20%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes75%
No25%
Are the KPIs/OKRs for your department clear?

TJX Companies CEO & Leadership

TJX Companies CEO - Ernie Herrman

Ernie Herrman TJX Companies' CEO
67 /100

Ernie’s approval rate is lower compared to CEOs at similar sized companies, putting Ernie in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Bottom 40% compared to CEOs of all other companies in Boston. Ernie Herrman’s employees rank TJX Companies in the Top 25% for Environment, in the Top 50% for Office Culture, and in the Bottom 40% for Executive Team. Herrman is generally unpopular with TJX Companies employees, but ranks especially low with Native American employees, and by employees identified with Other ethnicities and employees with the company for 1 to 2 Years. However, employees in the HR department have a slightly more favorable view of the CEO. When compared to TJX Companies ’s competitors, Ernie Herrman ranks below L Brands CEO Leslie Wexner.

TJX Companies Leadership

The TJX Companies Executive Team is rated a “C” and led by CEO Ernie Herrman, Senior Executive Vice President and Group President Richard Sherr, and Senior Executive Vice President and Group President Michael MacMillan

  • Ernie Herrman  CEO / President

    Ernie Herrman CEO / President

    Ernie Herrman serves as the CEO / President of TJX Companies .

  • Richard Sherr Senior Executive Vice President and Group President

    Mr. Richard Sherr has been Senior Executive Vice President of The TJX Companies, Inc. since January 4, 2012 and has been... read more

  • Michael MacMillan Senior Executive Vice President and Group President

    Mr. Michael MacMillan has been Group President of TJX Europe Limited since January 2012. Mr. MacMillan has been Senior... read more

  • Scott Goldenberg Chief Financial Officer and Senior Executive Vice President

    Mr. Scott Goldenberg has been the Chief Financial Officer and Senior Executive Vice President of The TJX Companies, Inc.... read more

  • Carol M. Meyrowitz Executive Chairman

    Ms. Carol M. Meyrowitz serves as the Chief Executive Officer of T.J. Maxx, Inc. Ms. Meyrowitz served as the Chief... read more

  • Elaine L. Boltz Senior Vice President of E-Commerce

    Ms. Elaine L. Boltz has been Senior Vice President of E-Commerce for The TJX Companies, Inc. since March 2011. Before... read more

  • Bernard Cammarata Founder and Executive Advisor

    Mr. Bernard Cammarata, also known as Ben, Founded The TJX Companies, Inc., and has been its Executive Advisor since June... read more

  • Kenneth Canestrari Senior Executive Vice President and Group President

    Mr. Kenneth Canestrari, also known as Ken, has been Senior Executive Vice President of The TJX Companies, Inc. since... read more

  • Mary B. Reynolds Senior Vice President and Treasurer

    Mary B. Reynolds serves as Senior Vice President and Treasurer at The TJX Companies, Inc.

TJX Companies Salaries

How much does TJX Companies pay?

How much do people at TJX Companies get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at TJX Companies is $99,526, or $47 per hour, while the estimated median salary is $97,355, or $46 per hour.

At TJX Companies , the highest paid job is a Director of Sales at $247,535 annually and the lowest is a CS Rep at $46,606 annually. Average TJX Companies salaries by department include: HR at $132,285, Customer Support at $57,367, Engineering at $133,683, and Operations at $79,666. Half of TJX Companies salaries are above $97,355.

482 employees at TJX Companies rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 1431 ratings) while 464 employees at TJX Companies rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 471 ratings).

Salaries contributed from TJX Companies employees include job titles like Senior Product Manager, Director of Marketing, Business Analyst, and Inventory. Comparably data has a total of 3 salary records from TJX Companies employees.

Last updated a month ago.

1st Percentile
$60k
$60k1st Percentile
17th Percentile
$78k
$78k17th Percentile
33rd Percentile
$94k
$94k33rd Percentile
50th Percentile
$159k
$159k50th Percentile
67th Percentile
$224k
$224k67th Percentile
83rd Percentile
$276k
$276k83rd Percentile
100th Percentile
$289k
$289k100th Percentile
$99,526*
Average Compensation
$97,355*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

TJX Companies Salaries by City

TJX Companies Salaries by Department

Explore TJX Companies Salaries

Diversity & Inclusion at TJX Companies

Diverse employees at TJX Companies score the company 59/100 across various culture categories, placing TJX Companies in the Bottom 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at TJX Companies across various culture dimensions.

We also believe that creating an inclusive environment in which Associates are engaged and empowered strengthens our business and fosters a culture where Associates are inspired to work hard, challenge themselves, and be innovative in their thinking. At TJX, inclusion and diversity are both important, and we encourage partnerships among leaders, managers, and Associates so all Associates feel welcome in the Company, valued for their contributions, and engaged with our business mission.

Ranked Culture the Highest

Women 68/100
Department - Operations
Men 68/100
Department - Customer Success
Diverse Employees 64/100
Department - Sales

Ranked Culture the Lowest

Women 53/100
Tenure - 5 to 10 Years
Men 54/100
Department - Operations
Diverse Employees 49/100
Tenure - 2 to 5 Years

TJX Companies Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

TJX Companies PTO

TJX Companies' PTO and Vacation policy typically gives 20-30 days off a year with 75% of employees expected to be work free while out of office. Paid Time Off is TJX Companies' most important benefit besides Healthcare when ranked by employees, with 60% of employees saying it is the most important benefit. TJX Companies' benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy60%
Office Meals0%
401k Contribution40%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes25%
No75%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo25%
$1500 - $2500/mo24%
$1000 -$1500/mo13%
$500 -$1000/mo13%
Less than $500/mo25%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

TJX Companies Careers

TJX Companies Jobs

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H1B Visa

In 2019, TJX Companies applied for 40 H1B visas. Of the work permits applied for, 95% were approved.

Work Permit Application Outcome

40
Total Applied
  • 95% Granted (38 out of 40)
  • 5% Denied (2 out of 40)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 40)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 40)

This data was calculated using publicly sourced data from OFLC Performance Data

Let TJX Companies Know You Want To Work There

Overview of Candidates Interested in TJX Companies on Comparably

Candidates By Department

All Industries
33%
Design
33%
HR
33%

Candidates By Location

West Harrison
33%
Portland
33%
Hartford
33%

Frequently Asked Questions regarding TJX Companies

Who is the CEO of TJX Companies ?

TJX Companies CEO is Ernie Herrman, their score by employees is 67

What is TJX Companies eNPS?

The eNPS for TJX Companies is -16

What is TJX Companies revenue?

TJX Companies revenue is $33B

What is the salary for Marketing Associate in TJX Companies ?

Marketing Associate average salary in the US is 73k

What are the salaries in the Communications in TJX Companies ?

The average salaries for Communications in TJX Companies is 239k

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