TTEC Claimed Company
TTEC delivers humanity to business. We design, implement, and deliver transformative customer experiences. For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. read more
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The company focuses more on the agents only and forget that they need to value the back office personnels as well
What's going wrong and how can it be improved?
re-evaluate the salary of the back office personnel
What is most positive about the culture and environment at your company?
experience, I think that's all
What are some of the best things about your team?
We work smarter, not harder. Given the fact that salary is not high
What does the leadership team need to get better at?
They should know how to listen from a rank and file as well. They should not listen to a specific person only. Some suggestions from other employees might help the company to work smarter not harder
Why do you feel undervalued and what would make you feel better about your compensation?
I believe they must re-evaluate the salary of TAs, given the fact that there's a lot of resignation under the department. Also, I think company only focuses on the agents not with the back office personnel
Other Employee Reviews for TTEC
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