The first 10 years, under former CEOs was amazing. The last 3 years has been demoralizing.
What is most positive about the culture and environment at your company?
The membership-first mission which permeates daily operations.
What makes you most happy at work?
Turning off the computer for the day.
What are some of the best things about your team?
Hard working, caring and professional.
What did you like most about the interview process?
The interviewers appeared to care about making me feel welcome.
What do you like best about the leadership team?
Lower level executives demonstrate caring leadership; senior level executives do not. USAA is no longer a premier employer.
Why do you feel undervalued and what would make you feel better about your compensation?
Return to USAA's prior compensation and benefits; the changes made by HR EVP and CEO have been morale killers.
Other Employee Reviews for USAA
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