USAA – Good experience, I have been a member for a long time and now can see what happens behind the scenes. It has given me a new respect for the people who work here. | Comparably

USAA – Good experience, I have been a member for a long time and now can see what happens behind the scenes. It has given me a new respect for the people who work here.

USAA Claimed Company
The United Services Automobile Association is a Texas-based Fortune 500 diversified financial services group of companies. read more
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EMPLOYEE
PARTICIPANTS
118
TOTAL
RATINGS
2219

Good experience, I have been a member for a long time and now can see what happens behind the scenes. It has given me a new respect for the people who work here.

What is most positive about the culture and environment at your company?

We do a lot of morale activities and celebrations

What did you like most about the interview process?

It was over the phone and convenient for me

What makes you most happy at work?

I like the people I work with and I am constantly trying to better myself.

What's going wrong and how can it be improved?

The stress level with having to move claims forward, but be on the phones

What are some of the best things about your team?

We work together to help solve problems and figure out how to best serve our members

What do you like best about the leadership team?

In my department, they seem to care about the well being of their staff, both in the office and out.

What is the best part about your compensation package?

I have a great health insurance plan that covers myself and my wife who is about to have a baby

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