Ventech Solutions Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
They have great goals each year.
Review from Customer Success Dept
Commitment to grow the business and transparency at the top.
Review from Customer Success Dept
The leadership people care - they just care more for the accomplishments and some seem to be removed from the experiences of their own employees. Many cultural and generational adjustments need to take place with virtual work environment
Review from Customer Success Dept
The transparency of the leadership team is very apparent. They always share the reasoning behind strategic decisions. They also share the outcomes of those decisions.
Review from Customer Success Dept
They are 100% invested in seeing that we all succeed. Servant leadership is not just a motto; they live and breath it.
Review from Customer Success Dept
What does the leadership team need to get better at?
I think listening to employees, instead of assuming they don't know what they are saying, is key. If a legal issue comes up, relying on individuals that are not knowledgeable about laws that relate to their position can create liability for the company.
Review from Customer Success Dept
What is the best part about your compensation package?
The time off. Not a fan of the insurance cost to employees.
Review from Customer Success Dept
The free healthcare for 1 individual
Review from Customer Success Dept
The ability to obtain training that is career-enhancing and enables me to contribute to the success of the company.
Review from Customer Success Dept
The leave benefits are generous.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I used to believe highly that Ventech valued their employees. I am not so sure after listening to my coworkers and seeing what supervisors say and do.
Review from Customer Success Dept
What are some of the best things about your team?
Communication is the best part of the team.
Review from Customer Success Dept
All of us are invested in the success of the team and the company. We have good time together and help each other out, when necessary.
Review from Customer Success Dept
There are a few team members that are very positive and carry the group.
Review from Customer Success Dept
Their vast background and personalities - good people that do care
Review from Customer Success Dept
We are a high-performing self-directed team. Most members share their areas of experience and experience to benefit the team.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Work from anywhere you can get wifi.
Review from Customer Success Dept
People are very honest, ethical, kind, considerate and professional. We care about each other, and we care about our customer.
Review from Customer Success Dept
Some of my coworkers have great attitudes.
Review from Customer Success Dept
The people at the office
Review from Customer Success Dept
The culture is one of valuing the employees and their contributions. Leadership/management has always worked with me to ensure that I have job satisfaction and career opportunities.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
When we talk about future work and trying to win more contracts so we know we will have jobs in the future.
Review from Customer Success Dept
The fantastic people I get to work with.
Review from Customer Success Dept
Accomplishing my work - helping others
Review from Customer Success Dept
The committed leadership of my team, and the opportunity to make a contribution that ultimately benefits others.
Review from Customer Success Dept
Working with a great group of people and contributing to the effort for better health care for our nation.
Review from Customer Success Dept
What's going wrong and how can it be improved?
Supervisors and QA seem to value ridiculous metrics over actual Quality. Nit picking and finding fault, with amazing employees will cause burn out. Not understanding payroll laws etc. can have a huge liability for the company. I'd say that everyone should be able to have a say.
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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