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25 years with the company and I'm only making $25 an hour I was told that I'm only one level up from entry so that's why my pay scale is so low I'm very disappointed in the way the company is run and how they treat their employees
What would you improve about your company's interview process?
I'm not aware with the interview process this at this time
What does the leadership team need to get better at?
Fix the system problems and play pay their employees a living wage
What is most positive about the culture and environment at your company?
My coworkers are great though I get the feeling that management just repeats what they keep hearing from their Senior Management leadership
What are some of the best things about your team?
My co-workers care about their job and honestly want to help the customers but with our system issues we have a hard time doing that
What's going wrong and how can it be improved?
Verizon Wireless needs to fix their system issues and needs to stop using vendor call centers for customer service and for it so that they can get the job done in an efficient manner
Why do you feel undervalued and what would make you feel better about your compensation?
The company needs to consider cost of living raise I'm making less money now than I was when I first started with the company and I do not feel that management listens to anything that we have to say as an employee
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