HR or Marketing? Claim Your Free Employer Account
401k and health care part of it
What is most positive about the culture and environment at your company?
There was no envy among the team i work with we help one another
What are some of the best things about your team?
We help each other and we go over bad calls to learn from each other
What does the leadership team need to get better at?
When you get to the floor on the customer service position not enough help and they expect to wait on the messenger for an answer. All while you have an irritated customer on hold
What's going wrong and how can it be improved?
The crm we use is ok there is just tons of iformation. That when you get to the phones you forget and they expect to finish all calls within 10 min can’t use the restroom or you get ding on the metrics
Other Employee Reviews for Verizon
×