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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
My internal team, and the sales team I work with
What are some of the best things about your team?
We support each other and give each other insight into things so we are a united front.
What does the leadership team need to get better at?
Recognizing support staff and not just field sales staff. While we understand this is a sales organization, the support teams get very little recognition and incentives.
Why do you feel undervalued and what would make you feel better about your compensation?
The executive team needs to review headcount in all support departments. We almost doubled the size of the company, and didn't increase our support headcount at all. This leads to burn out and bad work life balance.
Other Employee Reviews for Victra
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