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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
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What do your coworkers need to improve and how could you work together better?
Their communication. Their patience, Their willingness to help
What needs to change to make the company culture better?
People have to enjoy where they work and who they work with
What does the leadership team need to get better at?
EVERYTHING. Learning that it is important to get to know their team. Assisting their team with coaching. Stop ysing their authority as intimidation.
What's going wrong and how can it be improved?
Understand that each position has a lot of requirements and not enough compensation to survive with. Better pay better results and more motivation
Why do you feel undervalued and what would make you feel better about your compensation?
Increase in hourly pay. Rent is very expensive and when you are in a store that does not hit goal ir have high goals you are only making hourly and it is not enough to pay your rent not to mention the other expenses you have to survive
Other Employee Reviews for Victra
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