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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
The onboarding has been lackluster. The response to requests has been the same. GMU training was fantastic and gives me hope.
What are some of the best things about your team?
Other managers have been more helpful than anything.
What makes you most happy at work?
Being trained, feeling supported, fostering trust, and having fun!
Why do you feel undervalued and what would make you feel better about your compensation?
Well under any other manager in the area for running 3 stores
What do you like best about the leadership team?
Love the training team ... haven't seen a lot of leadership. A lot of calls though.
What needs to change to make the company culture better?
Be involved when someone asks for help instead of sweeping them aside and saying it will get better.
Other Employee Reviews for Victra
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