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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
Subpar.. no guidance. Manager just "sells" the idea of how to succeed without actually teaching or training
What do you like best about the leadership team?
Executive are good, direct manager not so good
What's going wrong and how can it be improved?
DM doesn't lead, coach or train.. new DM.
What are some of the best things about your team?
Some outgoing and helpful, some zero respect for company and upper management
What does the leadership team need to get better at?
Clear training, not throwing on the floor without the tools to succeed
What needs to change to make the company culture better?
A DM who actually teach how to preform job duties. Felt I was thrown into a messy situation with no guidance.
Why do you feel undervalued and what would make you feel better about your compensation?
Training and bot put into running shifts without proper training. Working 7 days a week 10 hrs a day wasn't my expectation
Other Employee Reviews for Victra
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