Victra – It has its ups and downs but overall i do love my job but with everything going on it makes me not like it as much as i did | Comparably

Victra – It has its ups and downs but overall i do love my job but with everything going on it makes me not like it as much as i did

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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
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EMPLOYEE
PARTICIPANTS
820
TOTAL
RATINGS
23722

It has its ups and downs but overall i do love my job but with everything going on it makes me not like it as much as i did

What needs to change to make the company culture better?

Team builder? Something to make everyone have communication and be a better team

What does the leadership team need to get better at?

Communication Employee appreciation Addiquite raises for those performing well Taking care of your employees

What do your coworkers need to improve and how could you work together better?

We are very divided, we have little to no communication and no one wants to help others out besides one store

What's going wrong and how can it be improved?

I am overwhelmed, under paid, no time to disconnect, hard to hire good people, dont have a DM, no support, no development, overall i dont enjoy going to work anymore

Why do you feel undervalued and what would make you feel better about your compensation?

The cost of living is constantly increasing and i feel as though they arent keeping up with that, i am struggling when i dont hit goal, because of staffing and unforseen circumstances which has caused me to go negative the past 5 months and i cant even buy extra things

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