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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
"Boys club" to advance in the PNW, poor culture, mid benefits, useless meetings. Underwhelming pay, constant changes to make less and less money.
What do your coworkers need to improve and how could you work together better?
Underperformance, malpractice, lack of integrity
What is most positive about the culture and environment at your company?
The training team is fantastic and helps train you for life beyond victra, which there is alot of.
What do you like best about the leadership team?
The new area VP seems good, previous area vp and new regional flex director created a "boys club" that rewarded friendship over results. This lead to high attrition and poor performance.
Why do you feel undervalued and what would make you feel better about your compensation?
Consant changes to pay structute upset budgets individuals set. As well as adding "landed shipping and handling" charges is a "cheap" thing to do from a company that does $3 billion in sales annually.
What's going wrong and how can it be improved?
Too many unnecessary meetings that do not do anything but give time for executives and DM, RM, flex directors to speak, its all info we know. Were silent thr entire time, that time would be better served coaching our staff or completing tasks.
Other Employee Reviews for Victra
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