Victra – Being a wireless retail vet of 7+ years prior management and previous company almost drove me to the point of where I wanted to remove myself from the industry all together. Been with Victra about 9 months, and it has totally reinvigorated my love for this line of work. It’s a night/day differenc | Comparably

Victra – Being a wireless retail vet of 7+ years prior management and previous company almost drove me to the point of where I wanted to remove myself from the industry all together. Been with Victra about 9 months, and it has totally reinvigorated my love for this line of work. It’s a night/day differenc

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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
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EMPLOYEE
PARTICIPANTS
820
TOTAL
RATINGS
23722

Being a wireless retail vet of 7+ years prior management and previous company almost drove me to the point of where I wanted to remove myself from the industry all together. Been with Victra about 9 months, and it has totally reinvigorated my love for this line of work. It’s a night/day differenc

What do you like best about the leadership team?

Transparency, clear expectations, majority positive reinforcement

What are some of the best things about your team?

Fun, easy going, open minded, collaborative

What is most positive about the culture and environment at your company?

Everybody wants to see everybody win and succeed

What makes you most happy at work?

Being able to coach reps and see their success

Why do you feel undervalued and what would make you feel better about your compensation?

It’s more about the type of pay, going from exempt to non exempt, impossible to get the same amount of hours with required lunch clock outs, basically a $10k paycut instead of

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