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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
Difficult at times - I do not feel heard or appreciated beyond my District Leader
What are some of the best things about your team?
We operate and function smooth as glass
What makes you most happy at work?
Interacting with the regular guests we have
What do you like best about the leadership team?
My DL has my respect and returns the same
What is most positive about the culture and environment at your company?
Company-wide? I'm not sure. District-wide? We help each other out
Why do you feel undervalued and what would make you feel better about your compensation?
Front line staff are not heard, do not feel appreciated, and the commission structure changes so drastically that most of us need a second job to make ends meet. An employee working full time shouldn't need to apply for state benefits to feed their family
Other Employee Reviews for Victra
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