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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
I always come back to Victra because I'm comfortable here. I make less money now than I did when I started for Z Wireless. Do I love the job yes. Do I love how they pay us compared to responsibilities, absolutely not
What makes you most happy at work?
I love the job itself and stress keeps me moving. I love money and my team
What are some of the best things about your team?
We are all in the same boat, with the same complaints. We support each other through it and help others achieve their best
What is most positive about the culture and environment at your company?
That we support each other. We make it a team effort in trying to get these 600 points. Even though we don't agree with the constant "Do better, get better, Do more, Not doing enough" we all get through it ,
Why do you feel undervalued and what would make you feel better about your compensation?
if multi store leaders got to either get double commission from each store or got paid more for running 2 stores. It's not right that you lose out on ALL of your commission because one store is short on one thing. We can't be at 2 places at one time!
What do you like best about the leadership team?
Boy, it's hard to say. Victra has become harder and harder to work for over the years. it used to be easy to focus on a few things, now focusing on a few thing in multiple stores and needing to hit all of these metrics in more than one store just to hit our goal is insane. NO KUDO CALLS
Other Employee Reviews for Victra
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