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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
This has been a very awful experience. I spoke with my new DM about this. My salary was lowered from $48,500 to $20/hr. No one should be REQUIRED to work 45 hours. I never agreed to that when i started. I have been ignored on multiple occasions &im answering to people i dont even know. needmorespace
What is most positive about the culture and environment at your company?
nicole's personality and energetic presence
What are some of the best things about your team?
i'm new to the district but i love nicole's (DM) energy and support. SHE truly cares.
What's going wrong and how can it be improved?
support, communication, give some actual attention to the people on the front lines, stop giving so much credit to people no one even knows because there's not a TEAM aspect other than at the store level.
What does the leadership team need to get better at?
Human to Human communication along with intentional Communication in general. There's so many useless teams chats and not enough actual conversation happening with PEOPLE. We are all HUMANS with feelings and emotions. Help curve the overstimulation, dont continue to add to it.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel as a general manager i dont have enough time to spend on the floor helping my team sell, training the constant new employees we have because turn over is nonstop. I feel like I'm constantly wasting my time on things that dont get me actually paid.
Other Employee Reviews for Victra
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