Victra – Its okay, nothingbto write home about | Comparably
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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
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EMPLOYEE
PARTICIPANTS
819
TOTAL
RATINGS
23693

Its okay, nothingbto write home about

What is most positive about the culture and environment at your company?

My companys culture has definitely went downhill, even the district, my store culture is great.

What are some of the best things about your team?

We all make the best of the day together regardless of what the day throws at us.

What's going wrong and how can it be improved?

Constant inconsistencies need to change. You cant chang everything all the time and expect ppl to be happy.

Why do you feel undervalued and what would make you feel better about your compensation?

Be more competitive when it comes to pay, put your managers back a salary so they can support the team the correct way. Stop cutting commision while paying hourly employees the state minimum.

What does the leadership team need to get better at?

Lets make the environment consistent. No need to constantly change the pay grade all the time to benefit the company. Over the last few years all you've done is change pay, change pay, change pay.

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