SEE ALL OPEN POSITIONS HERE
Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
I would say my experience so far is okay at best. Pathways to advance are shady. You have people that are higherup telling you that you deserve or will be great at a position and to apply, but no interview at all. Also, you shouldn't have to move away from home in order to move up in a company.
What do you like best about the leadership team?
Knowledgeable, and always willing to explain things in a different light to help us understand the clear messages by the company.
What makes you most happy at work?
Going over a variety of things with my team, celebrating their successes, what we are working towards, knowledge checks and promo changes, calls etc.
What do your coworkers need to improve and how could you work together better?
Become more knowledgeable in the business, when it comes to their teams, daily rhythms, ownership in what they put in to their reps and time.
Why do you feel undervalued and what would make you feel better about your compensation?
Been with the company for 10+ years, for the work that we do, the calls, the extra things we do behind the scenes that we don't get paid for their should be raises every year or maximum 2 years.
What is most positive about the culture and environment at your company?
The culture of our core values, collaboration with other reps and or managers, celebration with our teams daily weekly or monthly. Integrity matters at all times. And Innovation on the newest products and have an open mind on the future as it is forever changing.
Other Employee Reviews for Victra
×