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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
I love my job and what I do. I love the amount of money that I'm able to make. But I have to work like a literal dog to get it. I miss out on family events all the time. I miss out core memories. It's one thing to change and evolve. It's another to change so often that people can't keep up w changes
What do your coworkers need to improve and how could you work together better?
Suppar performances. I feel some get away with too much. They need to be held more accountable
What's going wrong and how can it be improved?
Work life balance is terrible im working 10+ hrs a day and compensation does feel like enough for how much i do
Why do you feel undervalued and what would make you feel better about your compensation?
I believe as a manager i should be paid more in hourly as the company consistently does comp changes that ultimately always ends up with us making less.
What needs to change to make the company culture better?
Better work life balance, as a manager i should never have to work past 5pm. Our hours should also be adjusted based off traffic as most days we dont see most customers until 12 or later but are sitting around waiting since 9am.. time wasted and metrics like cph are compromised for uncontrollables
Other Employee Reviews for Victra
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