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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
A whirlwind of inconsistent communication with a lack of universal messaging. There is a rift from what the CEO and what the COS want. CEO wants integrity, COS literally spent 45 min justifying how a play was sanctioned even though Corporate removed it due to the amount of abuse and fraud it created
What do you like best about the leadership team?
I like that Rich cares about the brand he
What are some of the best things about your team?
The people that I’ve retained, I don’t have to worry that they are v
What is most positive about the culture and environment at your company?
Team work and the ability to discuss what is going wrong to brainstorm ways to move forward with my direct team. I don’t think anyone above a DM is open to hear
What's going wrong and how can it be improved?
I think managers need to be treated like they can run the store, or at the very least, why make the good managers attend silly things so early in the morning. The time zone differences are tough on those of us living 4-6 hours behind the east coast
Why do you feel undervalued and what would make you feel better about your compensation?
The cost of insurance in comparison to other places is quite high in Alaska. Additionally having reps say they start at 13 an hour base is tough and stressful for these kids. They can go work at a bologna job in town for starting pay of 19 to flip burgers or make sandwiches.
Other Employee Reviews for Victra
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