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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
Victra is a great place to work! I work with great people, have a great support system, & had great training for the role. However I feel Victra decisions (such as hour cuts & now chargebacks) & constant issues with MPOS/RQ are causing turnover and low morale. Base/bonus/benefits can be reworked.
What is most positive about the culture and environment at your company?
High integrity and a collaboration environment
What are some of the best things about your team?
All company values are used amongst the team! Celebration and Collaboration all the time!
What makes you most happy at work?
I have the ability to provide many people with opportunity which allows them to provide for their families and to progress forward achieving their goals and education
Why do you feel undervalued and what would make you feel better about your compensation?
Base Salary was changed to require mandatory overtime each week to keep same pay. No annual raises offered or announced. When PTO is used, Overtime pay for week is taken away. Store bonus structured as all or nothing, No fair share/percentage if under 95 percent attainment to a 30% YOY incr target
Other Employee Reviews for Victra
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