WorkForce Software Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
Company Communication meetings provide clear insight for the goals and future of the company
Review from Customer Success Dept
I am treated like a person with value to contribute and not just a number. Work life balance is actually emphasized by leadership and not just paid lip service to.
Review from Customer Success Dept
The transparency, communication, and approachability
Review from Customer Success Dept
The leadership team listens to their staff and takes appropriate action. Your always made to feel like a valued human resource.
Review from Customer Success Dept
My direct leader stresses the importance of taking care of myself on a human level first, as this way I will also be able to show up better as an employee. They are interested in my future career goals and how to help me achieve them, even if that would mean switching to another internal team.
Review from Customer Success Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of WorkForce Software yet.
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What is the best part about your compensation package?
the unlimited time off compensation
Review from Customer Success Dept
unlimited PTO so I can accomplish personal/family needs and refresh without worrying about how much time I have left, working from home is also at the top
Review from Customer Success Dept
The benefit package isn't that good, and I'm fortunate that I can use my spouses plan.
Review from Customer Success Dept
Being recognized as a remote employee and assistance with cellular and internet is great.
Review from Customer Success Dept
Competitive pay with the opportunity for bonuses.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
getting paid less than the average market rate, despite working extra working hours every week throughout the year.
Review from Customer Success Dept
I personally feel very valued
Review from Customer Success Dept
There is inequity in pay accross the company - relative to workload and time worked. I need a wage rise.
Review from Customer Success Dept
Lack of constructive (particularly positive) feedback and lack of objective criteria.
Review from Customer Success Dept
I am getting less paid than the average market rate for someone who has similar skills, qualification, years of experience. Check Glassdoor!
Review from Customer Success Dept
What are some of the best things about your team?
All willing to work together as a team. Sharing knowledge for resolving problems and providing results for satisfied customers
Review from Customer Success Dept
everyone is motivated to do their best and deliver great service to the customers, everyone willingly collaborates and shares knowledge
Review from Customer Success Dept
We work together, share knowledge and enjoy interacting daily.
Review from Customer Success Dept
Everyone is very helpful and works together as a team, even if its not the employees primary responsibility. They jump in and help each other where needed.
Review from Customer Success Dept
My team works really well together and makes work fun. We all pull our weight and are constantly offering to help each other when needed.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
The Community involvement and commitment
Review from Customer Success Dept
work/life balance, coworkers, feeling valued as an employee
Review from Customer Success Dept
We celebrate all diversity and are inclusive. People from all backgrounds, with both mental and physical disabilities all work together, and we care about each other. We work as a team, leaning on each person's strengths and try to balance out the weakness with other strengths so it's truly a team
Review from Customer Success Dept
The company makes you feel like a valued person.
Review from Customer Success Dept
A lot of awareness and discussions around diversity in the workplace
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Helping to support our customers by resolving issues
Review from Customer Success Dept
being intellectually challenged but not overwhelmed, having resources for learning and improving skills and knowledge, having the flexibility to work from home and care for my family when necessary
Review from Customer Success Dept
I enjoy the challenges, the customers and working with our team. I enjoy when solutions come together and everyone feels accomplished, when we are able to deliver quality to the customer
Review from Customer Success Dept
Being able to make a difference every day, no matter what situations come up.
Review from Customer Success Dept
The relationship with coworkers is the best part.
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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