Wyndham Worldwide Corp CS Rep Employee Reviews
Briefly describe your overall experience at your company
It is a place to go and get a check all though it is not always a good check.
Review from Customer Support Dept
What do you like best about the leadership team?
My direct supervisor does not know how to lead, but the rest of the company is exceptional
Review from Customer Support Dept
What does the leadership team need to get better at?
Unfortunately, my experience has been one of being undermined by management above me and what I highly suspect (but cannot prove) are illegal employment practices in regards to retaliation.
Review from Customer Support Dept
What is the best part about your compensation package?
Free vacations and a lot of vacation time
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I do not know if they care about employees.
Review from Customer Support Dept
I work far more than 40 hours per week and if divided out based on the hours worked, I make less per hour than staff members that report to me.
Review from Customer Support Dept
What are some of the best things about your team?
I work with a great group
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They talk about people and it is annoying.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The hotel and customer that stay
Review from Customer Support Dept
Allows us to work from home
Review from Customer Support Dept
It is always fun here.
Review from Customer Support Dept
What needs to change to make the company culture better?
If they cared about employees they may be happier
Review from Customer Support Dept
What did you like most about the interview process?
Atmosphere was comfortable and casual.
Review from Customer Support Dept
What would you improve about your company's interview process?
They should have more qualified employees do the interview.
Review from Customer Support Dept
What makes you most happy at work?
I like to interact with my coworkers
Review from Customer Support Dept
What's going wrong and how can it be improved?
I want them to care about our opinions.
Review from Customer Support Dept
Upper management is always looking at the bottom line, to the detriment of customer service and customer loyalty and employee morale.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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