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Zeel Company Culture
Zeel Culture
This score is derived from employee ratings & reviews3.6/5
Zeel's Overall Culture is rated C+
Top Rated Culture Dimensions
Professional Development
B+Outlook
BEnvironment
BRetention
BDiversity
B-Zeel CEO
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Samer Hamadeh
66 /100
See More
Diversity at Zeel
Top 40%Top 40% of Similar Size Companies on Comparably
B-
Diverse employees at Zeel have rated Team, Manager, and Retention as the highest categories they have scored
Women at Zeel
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Women at Zeel have rated Outlook, Retention, and Perks And Benefits as the highest categories they have scored
Zeel eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
8
Zeel employees are 8% more likely to recommend Zeel as a great place to work
| 44% | Promoters |
|---|---|
| 20% | Passives |
| 36% | Detractors |
Working at Zeel
Working at Zeel is rated average by 70 employees, across various culture dimensions. Zeel employees are most satisfied about Professional Development, Outlook, and Environment categories, putting Zeel’s culture in the Top 50% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in New York. See below in detail how working at Zeel was rated by employees.
Overall Company Culture at Zeel
C+
Overall Company Culture at Zeel is rated C+
Last updated months ago
Top
50%
Zeel ranks in the Top 50% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Zeel Employee Reviews
Out of 88 Zeel employee reviews, 79% were positive. The remaining 21% were constructive reviews with the goal of helping Zeel improve their work culture.
| Positive Reviews | 79% |
|---|---|
| Constructive Feedback | 21% |
Positive Reviews From Zeel Employees
- What did you like most about the interview process?All of the above it was great
- What are some of the best things about your team?Flexibility reliability and so much more
- What is the best part about your compensation package?I am an independent contractor
Constructive Feedback From Zeel Employees
- What does the leadership team need to get better at?Communicating. Being honest and straightfoward.
- What does the leadership team need to get better at?Paying massage therapists well, and being responsive to massage therapists.
- Why do you feel undervalued and what would make you feel better about your compensation?More compensation would make me feel better about my compensation. I feel undervalued because I’m doing intense physical work with clients, and Zeel’s cut is disproportionately h
Zeel Company Information
Zeel Company Overview
Zeel delivers on-demand massage from licensed and vetted massage therapists through our mobile apps and website.
Zeel was founded in 2010 and its current CEO is Samer Hamadeh. Since its inception 16 years ago, Zeel has grown to 75 employees.
Zeel Mission, Vision & Values
Zeel Mission Statement
Zeel created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Zeel is the leading and largest on-demand massage company, with more than 10,000 licensed massage therapists in its network. Zeel offers the most reliable on-demand massage service in as little as an hour, or up to a month in advance, seven days a week, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and white glove customer service, Zeel customers enjoy a massage in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel Massage app for iPhone and Android. Zeel is available in 85+ U.S. cities and their surrounding areas, with more locations coming soon.
Zeel Values
We live by our core values at Zeel – they are the basis of both our success as a company and as a place to grow a career. Every Zeel employee embodies these six core values: Zeelous – We're passionate about Powering Massage Everywhere®. Empathetic – We're friendly and supportive.Sep 29, 2017
| Headquarter | 45 West 45th Street New York City, NY 10036 United States of America |
|---|---|
| Website | www.zeel.com |
| Founding Date | 2010 |
| Company Status | Private |
Zeel Competitors
Zeel competitors include Soothe, Universal Studios, and Health Fitness. Zeel ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Zeel compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Zeel Employees
Zeel has 75 employees. 70 employees at Zeel have reviewed Zeel across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 70 Zeel employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Zeel are generally satisfied with their total compensation at Zeel, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Zeel are pleased with their team. 70 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Zeel are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Zeel believe the environment at Zeel is positive. Most Participants believe the pace of work at Zeel is comfortably fast. About 73% of the employees at Zeel work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Zeel are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Zeel - Employee Onboarding
The prevailing opinion from employees about joining Zeel is that the company was very unprepared on their first day. Zeel employees concluded that their overall onboarding experience was negative. 33% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Zeel KPIs and OKRs
At Zeel 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Zeel's KPIs and OKRs is essential for its success. Out of 2 Zeel employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
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Zeel CEO & Leadership
Zeel CEO - Samer Hamadeh
66 /100
Samer’s approval rate is lower compared to CEOs at similar sized companies, putting Samer in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 40% compared to CEOs of all other companies in New York. Samer Hamadeh’s employees rank Zeel in the Top 20% for Professional Development, in the Top 30% for Outlook, and in the Top 35% for Environment. Hamadeh is generally unpopular with Zeel employees, but ranks especially low with employees in the Operations department, and by Female employees and employees with Over 10 Years experience. However, employees with 6 to 10 Years experience have a slightly more favorable view of the CEO. When compared to Zeel’s competitors, Samer Hamadeh ranks below both Universal Studios CEO Ronald Meyer and Health Fitness CEO Paul Lotharius.
Zeel Leadership
The Zeel Executive Team is rated a “C+” and led by CEO Samer Hamadeh, VP Operations Edward Shen, and VP Finance Reginald Kersaint
Samer Hamadeh CEO / President
Samer Hamadeh serves as the CEO / President of Zeel.
Edward Shen VP Operations
Edward Shen serves as the VP Operations of Zeel.com. Edward started at Zeel.com in August of 2010. Edward currently... read more
Reginald Kersaint VP Finance
Reginald Kersaint serves as the VP Finance of Zeel.com. Reginald started at Zeel.com in May of 2018. Reginald currently... read more
Patrick Drury VP Technology
Patrick Drury serves as the VP Technology of Zeel.com. Patrick started at Zeel.com in February of 2015. Patrick... read more
Ben Robinson SVP of Sales
Ben Robinson serves as the SVP of Sales of Zeel.com. Ben started at Zeel.com in July of 2018. Ben currently resides in... read more
Elaine Barsoom VP, Digital Marketing & Partnerships
Elaine Barsoom serves as the VP, Digital Marketing & Partnerships of Zeel.com. Elaine started at Zeel.com in November of... read more
Marcy Lerner VP People & Culture
Marcy Lerner serves as the VP People & Culture of Zeel.com. Marcy started at Zeel.com in March of 2018. Marcy currently... read more
Michael Kane Chief Product Officer
Michael Kane serves as the Chief Product Officer of Zeel.com. Michael started at Zeel.com in July of 2018. Michael... read more
Zeel Salaries
How much does Zeel pay?
How much do people at Zeel get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Zeel is $106,113, or $51 per hour, while the estimated median salary is $115,481, or $55 per hour.
At Zeel, the highest paid job is a Director of Engineering at $166,661 annually and the lowest is an Admin Assistant at $46,032 annually. Average Zeel salaries by department include: Admin at $54,575, Marketing at $133,618, Product at $124,974, and Design at $90,863. Half of Zeel salaries are above $115,481.
35 employees at Zeel rank their Compensation in the Top 50% of similar sized companies in the US (based on 113 ratings) while 35 employees at Zeel rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 36 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
20th Percentile $89k | $89k | 20th Percentile |
40th Percentile $113k | $113k | 40th Percentile |
60th Percentile $179k | $179k | 60th Percentile |
80th Percentile $204k | $204k | 80th Percentile |
100th Percentile $322k | $322k | 100th Percentile |
$106,113*
Average Compensation
$115,481*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Zeel Salaries by Department
Diversity & Inclusion at Zeel
Diverse employees at Zeel score the company 83/100 across various culture categories, placing Zeel in the Top 40% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Zeel across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Zeel PTO
Zeel's PTO and Vacation policy typically gives 0-10 days off a year. Zeel's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
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Zeel Careers
Zeel Jobs
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Overview of Candidates Interested in Zeel on Comparably
Candidates By Department
All Industries | 40% | |
|---|---|---|
Product | 20% | |
Design | 20% | |
Operations | 20% |
Candidates By Location
New York City | 100% |
|---|
Frequently Asked Questions regarding Zeel
What is Zeel address?
Zeel location is at 45 West 45th Street
Who is the CEO of Zeel?
Zeel CEO is Samer Hamadeh, their score by employees is 66
What is Zeel eNPS?
The eNPS for Zeel is 8
What is the salary for IT Manager in Zeel?
IT Manager average salary in the US is 96k
What are the salaries in the Design in Zeel?
The average salaries for Design in Zeel is 91k
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