Lumen (formerly CenturyLink) – Refugee from the bell system. Last 5 yrs of Lumen/centurylink was a downward spiral. Lack of care for the customer, lack of responsible management. Lots of fluff, but no substance. Link to success a total failure resulting in poor customer satisfaction, and customers fleeing Centurylink.
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses."Weiterlesen
Refugee from the bell system. Last 5 yrs of Lumen/centurylink was a downward spiral. Lack of care for the customer, lack of responsible management. Lots of fluff, but no substance. Link to success a total failure resulting in poor customer satisfaction, and customers fleeing Centurylink.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
None other than a way to support my family
Was sind einige der besten Dinge an Ihrem Team?
They work well together to make workarounds for bad systems
Was würden Sie am Interviewprozess Ihres Unternehmens verbessern?
Where do you start . Whole company needs a reboot
Was ist das Beste an Ihrem Vergütungspaket?
Retirement benefits that exist for long term employees. Recent hires have fewer benefits.
Was läuft falsch und wie kann es verbessert werden?
Start caring for and supporting the customer in getting the service he is paying for
Was gefällt dir am besten am Führungsteam?
First level manager is the only level that somewhat cares about the customer but cant do anything to resolve customer issues.
Other Employee Reviews for Lumen (formerly CenturyLink)
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?