Lumen (formerly CenturyLink) – Lumen outsources overseas and tries automation with artificial intelligence that just doesn't work. Support is the worst in the industry. | Comparably

Lumen (formerly CenturyLink) – Lumen outsources overseas and tries automation with artificial intelligence that just doesn't work. Support is the worst in the industry.

Lumen (formerly CenturyLink) Angeforderte Firma
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." Weiterlesen
MITARBEITER
TEILNEHMER
963
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Lumen outsources overseas and tries automation with artificial intelligence that just doesn't work. Support is the worst in the industry.

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

Better healthcare, with lower premiums.

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?

Training for new and upcoming technology. Communication between one another.

Was muss geändert werden, um die Unternehmenskultur zu verbessern?

A management team that works together instead of undercutting one another.

Was braucht das Führungsteam, um besser zu werden?

There is no leadership. Remaining management is just holding on until they can find another job elsewhere.

Was hat Ihnen am Interviewprozess am besten gefallen?

When I interviewed years ago it was a professional process. Now they just drag inexperienced personnel off the street.

Other Employee Reviews for Lumen (formerly CenturyLink)

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
Was braucht das Führungsteam, um besser zu werden?
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