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The front line workers show up every day and try their best despite the systems and lack of processes that make providing service near impossible. I am a VP, the problems are at my level and above, not below.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Fundamental change from the CEO. We need a new culture that does not pit one employee or internal group against another. There is no cooperation at Lumen, everyone is out for themselves because that is how you get paid.
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