Lumen (formerly CenturyLink) – Value retail employees more, stop outsourcing cust. Service, and fix the billing department! | Comparably

Lumen (formerly CenturyLink) – Value retail employees more, stop outsourcing cust. Service, and fix the billing department!

Lumen (formerly CenturyLink) Angeforderte Firma
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." Weiterlesen
MITARBEITER
TEILNEHMER
964
GESAMT
BEWERTUNGEN
10418
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Value retail employees more, stop outsourcing cust. Service, and fix the billing department!

Was braucht das Führungsteam, um besser zu werden?

Paying their retail employees for handling sales, customer service, and tech issues daily. Overworked, and underpaid!

Was läuft falsch und wie kann es verbessert werden?

Need actual leaders that understand the daily grind, and actually have an original idea to fix it.

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

The quota is outrageous, in a retail sales office, all we do is get yelled at by disgruntled customers. The customer service department sux.

Was sind einige der besten Dinge an Ihrem Team?

If it weren't for us, the manager, and company would let the store sink. We handle everything on our own for a mngr who don't care.

Other Employee Reviews for Lumen (formerly CenturyLink)

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
Was braucht das Führungsteam, um besser zu werden?
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