Overall, bad. They laid me off in the middle of the pandemic, then brought me back for worse compensation and we continue to short staff our development teams so that they can only ever respond to emergencies.

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Already described. This survey is becoming redundant

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Willing to change; not stuck in their ways.

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We are small and close-knit (at the moment)

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The ability to help make changes at the company.

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The people on my specific team are extremely competent and care about our mission.

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Not enough people to help out, therefore it feels like I'm doing multiple jobs.

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People are willing to help and more importantly, people are willing to teach for long-term success.

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Having time to research issues and collaborating with all the different teams in order to solve problems.

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responding to messages and learning new processes rather than depending on others to do tasks in perpetuity.

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I'm being paid less than I was before executive leadership failed and laid off 1/4 of the company in 2020.

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How knowledgeable a few of the people within the leadership team are about what we do in this very specific space.

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We're not solving root causes of technical problems within our supposed flagship product and expecting a new product to save us somehow.

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We treat entry level employees very well. Most companies are very rigid around how that level of employee is treated. Their schedules are flexible and they have access to snacks and we don't nag them until they burn out.

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Listening to "front-line" employees about what they observe and be willing to INVEST time and money into finding solutions to problems instead of creating new products that encounter the same problems, which overall, costs more in both time and money in the end

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The development department is slow to fix problems. Granted, most of the problems existed before a lot of them were employed here. We could work together better if they would stop dismissing problems and come walk a day in the shoes of customer-facing employees.

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I love the growth atmosphere and the fact that nobody ever tells me no when I find something in the company I'd like to fix. When I find a problem outside my job role and I have time to address it, I'm encouraged to fix it.

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Having the different departments coordinate so that we can determine how products do not work the way they are intended before selling certain aspects to customers. This is why we have lost several customers this year. Basically, do a proof of concept before commiting limited resources.

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Investing in figuring out root causes instead of giving the excuse that it costs too much to put "developer resources" into looking at problems because we'll have a new product later. If we don't learn from the current mistakes, we'll make them again on the new product/service.

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The tech team has no actual quality control by qualified software developers and has so much to clean up, they are never of any actual use to the rest of us. It takes months to solve simple problems such as creating error handlers where they failed to account for errors before.

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I need access to development resources so that I can properly set up accounts for success. Instead, I have to come up with manual solutions to most tasks that are not sustainable. Improvement: We don't work in a space with standard rules, so direct our development to create flexible, modular systems

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Compensation: The 401k provider is inflexible with a small amount of investment options that have high expense ratios. Personal Value: I am used to train other people on their jobs, and generally do anything that nobody can figure out how to do. I am not doing my job alone, I'm doing several.

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I was laid off and rehired with less PTO than before and with lower inflation-adjusted salary. All because the executive leadership of the company made a mistake in 2020; not me, which they made clear in writing. I would feel better about compensation if I was paid at least what I received before.

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the 401k plan is not very good. If we could have a more flexible 401k provider where we can make any decisions about our investments, that would be preferred. Ee are left with only a select group of high expense ratio mutual funds when I would simply like to invest it in a low-expense index fund

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