
They need management training on the basics of how to motivate people.
Morale is so bad everyone is afraid to put their neck out.
Quit restructuring the bonus plan to benefit FedEx rather than salespeople who are out there doing the work!
We had a good manager, but he transferred (FedEx demoted him because he had to relocate to be close to family, even after a stellar record of achievement and 15+ years. They treated him like dirt.