FedEx Customer Success Manager Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Average at the best way to political and managers are too comfortable.
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
A diverse group of individuals with various back grounds.
Review from Customer Success Dept
Great benefits and incentives added
Review from Customer Success Dept
What does the leadership team need to get better at?
Managing People and Situations. Working with their employees instead of being dictators.
Review from Customer Success Dept
What is the best part about your compensation package?
Pto, raises, insurance and discounts
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
When compared to market averages and the level of responsibility I am paid below market standards.
Review from Customer Success Dept
Poor management makes you feel under-appreciated. There is no real compensation for working in a difficult environment and the increases does not match the increases in starting salary.
Review from Customer Success Dept
What are some of the best things about your team?
My team is comprised of individuals with various FedEx back grounds and long term experience with the company.
Review from Customer Success Dept
Working together after getting poor leadership from management
Review from Customer Success Dept
People from every work if life colorful
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of FedEx yet.
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What is most positive about the culture and environment at your company?
The company's leadership supports self development and growth.
Review from Customer Success Dept
my co-workers are the best
Review from Customer Success Dept
Peer review, work as a team
Review from Customer Success Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of FedEx yet.
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What did you like most about the interview process?
Professional, Courteous, Nice, Difficult, Challenging
Review from Customer Success Dept
Average / Nothing stands out
Review from Customer Success Dept
Quick, simple and to the point
Review from Customer Success Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of FedEx yet.
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What makes you most happy at work?
Being able to work remotely and within areas that are valuable to the customer.
Review from Customer Success Dept
Knowing my family will be taken care of
Review from Customer Success Dept
What's going wrong and how can it be improved?
Poor management, no union, management create the use against them atmosphere. Management vs Employees
Review from Customer Success Dept
What do you like best about your company?
Its brand recognition and commitment to adapt and consistently change.
Review from Customer Success Dept
What would you most like to see improved at your company?
Increased diversity/inclusion awareness amongst work groups, support of work to life balance and fair/equitable compensation levels.
Review from Customer Success Dept