
I have alot more to offer to this company with the experience I have on how to improve over all flow and experiences but there doesnt seem to be an effective way to have that information considered and evaluated. When suggestions are made you dont feel like you are credited for the contribution
The team is hungry to learn
They set the bar high
commission opportunities are the best part of my position
The ability to work remotely
having negative interactions turn positive
I really like the focus they put on team environment.
potential for bonuses without it the pay isn't as lucrative
I love being able to work from home and still feel like i have a connection with my coworkers and our team does a good job of carrying that culture
our team has become very close and helpful to one another because we are lacking support from a new manager in our department. We are always there to answer each others question and support each other on calls.
Helping people understand their loan terms and reach resolution on their questions. I also really enjoy catering to the Spanish Speaking customers and making sure they get the best customer service possible. Presenting them options to save money is also satisfying.