Lumen (formerly CenturyLink) Compagnie réclamée
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." Lire la suite
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Refugee from the bell system. Last 5 yrs of Lumen/centurylink was a downward spiral. Lack of care for the customer, lack of responsible management. Lots of fluff, but no substance. Link to success a total failure resulting in poor customer satisfaction, and customers fleeing Centurylink.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
None other than a way to support my family
Quelles sont les meilleures choses à propos de votre équipe?
They work well together to make workarounds for bad systems
Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?
Where do you start . Whole company needs a reboot
Quelle est la meilleure partie de votre programme de rémunération?
Retirement benefits that exist for long term employees. Recent hires have fewer benefits.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Start caring for and supporting the customer in getting the service he is paying for
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
First level manager is the only level that somewhat cares about the customer but cant do anything to resolve customer issues.
Other Employee Reviews for Lumen (formerly CenturyLink)
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