Lumen (formerly CenturyLink) Compagnie réclamée
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." Lire la suite
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Out of pocket is to high
Que faut-il changer pour améliorer la culture de l’entreprise?
The Level 3 culture that has been forced on CTL employees is horrible they don’t even understand what breadth of the CTL local and LD products. Keep some CTL people in Leadership positions.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Keep CTL processes stop letting Level 3 people make all of the decisions. CSMs are tasked with the Net Ex project to bring customers on net... this should’ve remained a Sales rep function,, ACs/CSMs are spread to thin, they do the bulk of heavy lifting. Many ACs/CSMs are looking 4 jobs
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