For a technology company our technology used internally is very lacking, ineffective, and inefficient. Also emphasis on our products seems to be "modernizing" rather than fixing bugs and improving efficiency for our users.

It has been disturbing this year that changes are made and then they are retroactive. Bonus was changed but was changed back to beginning of 3rd quarter while 3rd quarter bonus was being paid

They try different things over time.

it is comparable to other companies

working with clients face to face

solving problems and making our client's experience the best

variety of choices in benefits

I like that we have a choice of medical packages

most workers are dedicated and work at producing high quality results

my team is very dedicated and works hard to produce high quality product.

My team is great and the fact that we are there for each other

My team relies on each other totally. And we can. We support each other and provide each other with information needed.

co workers are very silo'ed. It is difficult to find a person to talk to outside your team if additional information is needed on product.

I used to be on the road and that is what I signed up for. Now most of my work is remote at home and not as fulfilling

they seem dedicated but the HR team does not work from handbook and rules get changed and then are changed retroactively without the new changes being listed in the handbook.

Layoffs and moves have calmed down over the past bunch of years which is a good thing. It is demoralizing to work very hard and then complete offices are just shut down without opportunity to work remotely.

My immediate manager and the manager above her are committed to excellence and to providing me with the resources I need to do my job. I have little to no interaction with management above that. However, it is disturbing how many great employees have been let go over the years.