Vertafore – Too much work, too much turnover (mostly SR people) and no clearly defined roles and expectations. Customers are sold things that are not real and then whoever the SR person on the team is has to deliver messages, whether it's their responsibility or not. Can't get new people trained fast enough. | Comparably

Vertafore – Too much work, too much turnover (mostly SR people) and no clearly defined roles and expectations. Customers are sold things that are not real and then whoever the SR person on the team is has to deliver messages, whether it's their responsibility or not. Can't get new people trained fast enough.

Vertafore Compagnie réclamée
Vertafore is a leading technology company, dedicated to building software to modernize the insurance industry. Our purpose is to simplify and automate the insurance life cycle so that our customers can focus on what matters most. Our vision is insurance distribution that’s simpler, smarter, and more human. Lire la suite
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EMPLOYÉ
PARTICIPANTS
1177
TOTAL
NOTATIONS
34715

Too much work, too much turnover (mostly SR people) and no clearly defined roles and expectations. Customers are sold things that are not real and then whoever the SR person on the team is has to deliver messages, whether it's their responsibility or not. Can't get new people trained fast enough.

Quelle est la meilleure partie de votre programme de rémunération?

Flex PTO and PHP insurance.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Setting clear roles/boundaries/expectations for the team. Managing team workload/work life balance. A formal training program is urgently needed.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Clear and realistic process and procedures that work at all sites. Not just enforce what works for the Denver site.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Too much turnover. Too much work. Undefined roles. No training whatsoever. Have to be billable, but then I get assigned non billable work. Then am criticized for not being billable.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Too much work and not enough experienced people to do it, unrealistic expectations for every project and confusion or disagreement between Sales and Professional Services about how projects should be run and timing around delivery.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

New hires are now coming in making as much as 10+ year employees. Senior level people have been leaving for years now and haven't been replaced. That puts a lot of burden on the SR people that have stayed. Nobody knows anything anymore.

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