Lumen (formerly CenturyLink) – Refugee from the bell system. Last 5 yrs of Lumen/centurylink was a downward spiral. Lack of care for the customer, lack of responsible management. Lots of fluff, but no substance. Link to success a total failure resulting in poor customer satisfaction, and customers fleeing Centurylink. | Comparably

Lumen (formerly CenturyLink) – Refugee from the bell system. Last 5 yrs of Lumen/centurylink was a downward spiral. Lack of care for the customer, lack of responsible management. Lots of fluff, but no substance. Link to success a total failure resulting in poor customer satisfaction, and customers fleeing Centurylink.

Lumen (formerly CenturyLink) società ha sostenuto
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." leggi di più
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Refugee from the bell system. Last 5 yrs of Lumen/centurylink was a downward spiral. Lack of care for the customer, lack of responsible management. Lots of fluff, but no substance. Link to success a total failure resulting in poor customer satisfaction, and customers fleeing Centurylink.

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

None other than a way to support my family

Quali sono alcune delle cose migliori della tuo team?

They work well together to make workarounds for bad systems

Cosa vorresti migliorare sul processo del colloquio lavorativo della vostra azienda?

Where do you start . Whole company needs a reboot

Qual è la parte migliore del tuo compenso?

Retirement benefits that exist for long term employees. Recent hires have fewer benefits.

Che cosa sta andando male e come può essere migliorato?

Start caring for and supporting the customer in getting the service he is paying for

Cosa ti piace di più del team di leadership?

First level manager is the only level that somewhat cares about the customer but cant do anything to resolve customer issues.

Other Employee Reviews for Lumen (formerly CenturyLink)

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
Che cosa deve fare il gruppo dirigente per migliorare?
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