Lumen (formerly CenturyLink) – Lumen outsources overseas and tries automation with artificial intelligence that just doesn't work. Support is the worst in the industry. | Comparably

Lumen (formerly CenturyLink) – Lumen outsources overseas and tries automation with artificial intelligence that just doesn't work. Support is the worst in the industry.

Lumen (formerly CenturyLink) società ha sostenuto
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." leggi di più
DIPENDENTE
PARTECIPANTI
963
Nominale
Complessiva
10415
HR or Marketing? Claim Your Free Employer Account

Lumen outsources overseas and tries automation with artificial intelligence that just doesn't work. Support is the worst in the industry.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

Better healthcare, with lower premiums.

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?

Training for new and upcoming technology. Communication between one another.

Che cosa si deve cambiare affinché la cultura aziendale migliore?

A management team that works together instead of undercutting one another.

Che cosa deve fare il gruppo dirigente per migliorare?

There is no leadership. Remaining management is just holding on until they can find another job elsewhere.

Cosa ti è piaciuto di più del processo del colloquio lavorativo?

When I interviewed years ago it was a professional process. Now they just drag inexperienced personnel off the street.

Other Employee Reviews for Lumen (formerly CenturyLink)

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
Che cosa deve fare il gruppo dirigente per migliorare?
×
Rate your company