Lumen (formerly CenturyLink) – Value retail employees more, stop outsourcing cust. Service, and fix the billing department! | Comparably

Lumen (formerly CenturyLink) – Value retail employees more, stop outsourcing cust. Service, and fix the billing department!

Lumen (formerly CenturyLink) società ha sostenuto
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." leggi di più
DIPENDENTE
PARTECIPANTI
964
Nominale
Complessiva
10418
HR or Marketing? Claim Your Free Employer Account

Value retail employees more, stop outsourcing cust. Service, and fix the billing department!

Che cosa deve fare il gruppo dirigente per migliorare?

Paying their retail employees for handling sales, customer service, and tech issues daily. Overworked, and underpaid!

Che cosa sta andando male e come può essere migliorato?

Need actual leaders that understand the daily grind, and actually have an original idea to fix it.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

The quota is outrageous, in a retail sales office, all we do is get yelled at by disgruntled customers. The customer service department sux.

Quali sono alcune delle cose migliori della tuo team?

If it weren't for us, the manager, and company would let the store sink. We handle everything on our own for a mngr who don't care.

Other Employee Reviews for Lumen (formerly CenturyLink)

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
Che cosa deve fare il gruppo dirigente per migliorare?
×
Rate your company