Lumen (formerly CenturyLink) società ha sostenuto
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." leggi di più
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Out of pocket is to high
Che cosa si deve cambiare affinché la cultura aziendale migliore?
The Level 3 culture that has been forced on CTL employees is horrible they don’t even understand what breadth of the CTL local and LD products. Keep some CTL people in Leadership positions.
Che cosa deve fare il gruppo dirigente per migliorare?
Keep CTL processes stop letting Level 3 people make all of the decisions. CSMs are tasked with the Net Ex project to bring customers on net... this should’ve remained a Sales rep function,, ACs/CSMs are spread to thin, they do the bulk of heavy lifting. Many ACs/CSMs are looking 4 jobs
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