Lumen (formerly CenturyLink) – Refugee from the bell system. Last 5 yrs of Lumen/centurylink was a downward spiral. Lack of care for the customer, lack of responsible management. Lots of fluff, but no substance. Link to success a total failure resulting in poor customer satisfaction, and customers fleeing Centurylink. | Comparably

Lumen (formerly CenturyLink) – Refugee from the bell system. Last 5 yrs of Lumen/centurylink was a downward spiral. Lack of care for the customer, lack of responsible management. Lots of fluff, but no substance. Link to success a total failure resulting in poor customer satisfaction, and customers fleeing Centurylink.

Lumen (formerly CenturyLink) Empresa reivindicada
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." consulte Mais informação
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Refugee from the bell system. Last 5 yrs of Lumen/centurylink was a downward spiral. Lack of care for the customer, lack of responsible management. Lots of fluff, but no substance. Link to success a total failure resulting in poor customer satisfaction, and customers fleeing Centurylink.

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

None other than a way to support my family

Quais são algumas das melhores coisas da sua equipe?

They work well together to make workarounds for bad systems

O que você melhoraria na entrevista de emprego de sua companhia?

Where do you start . Whole company needs a reboot

Qual é a melhor parte das suas compensações?

Retirement benefits that exist for long term employees. Recent hires have fewer benefits.

O que está ruim e como pode melhorar?

Start caring for and supporting the customer in getting the service he is paying for

O que você mais gosta nos lideres?

First level manager is the only level that somewhat cares about the customer but cant do anything to resolve customer issues.

Other Employee Reviews for Lumen (formerly CenturyLink)

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