Lumen (formerly CenturyLink) – Customer Service. Any time I've needed to troubleshoot an issue, I dread the interaction. Constantly have to re-enter information that's already been provided, approach does not seem to be customer focused, solutions are commonly not achieved.

Lumen (formerly CenturyLink) Empresa reivindicada

"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." consulte Mais informação

FUNCIONÁRIO PARTICIPANTES: 963

TOTAL CLASSIFICAÇÕES: 10415

CEO: Jeffrey Storey

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Customer Service. Any time I've needed to troubleshoot an issue, I dread the interaction. Constantly have to re-enter information that's already been provided, approach does not seem to be customer focused, solutions are commonly not achieved.

Other Employee Reviews for Lumen (formerly CenturyLink)

No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?

My colleagues are helpful & friendly. Mostly professional.

No que a equipe de líderes deveria melhor?

Not enough experience/knowledge to meet challenges

O que você mais gosta nos lideres?

Decide on doing a few things, fund them appropriately and stick through to them.

Brevemente descreva a sua experiência na companhia.

fun and exciting place with new technology every day.

No que a equipe de líderes deveria melhor?

connect with the feet on the street front line customer facing employees and not middle management who paint a misleading picture.

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Lumen (formerly CenturyLink) – Customer Service. Any time I've needed to troubleshoot an issue, I dread the interaction. Constantly have to re-enter information that's already been provided, approach does not seem to be customer focused, solutions are commonly not achieved.

Customer Service. Any time I've needed to troubleshoot an issue, I dread the interaction. Constantly have to re-enter information that's already been provided, approach does not seem to be customer focused, solutions are commonly not achieved.

Other Employee Reviews for Lumen (formerly CenturyLink)

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