FedEx – 1. Provide regular update when packages are delayed (e.g. almost a month stuck in one place without ETA). 2. Make clear how to follow up when the package delayed (not like this: chat advises to send email to which none responds). 3. Australian site doesn't seem to have a feedback channel enabled.

Comparably Awards

FedEx Claimed Company

FedEx Corporation provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. read more

HR or Marketing? Claim Your Free Employer Account

1. Provide regular update when packages are delayed (e.g. almost a month stuck in one place without ETA). 2. Make clear how to follow up when the package delayed (not like this: chat advises to send email to which none responds). 3. Australian site doesn't seem to have a feedback channel enabled.

What are some of the best things about your team?

They are wonderful people, dedicated, engaged and fun to be around.

What does the leadership team need to get better at?

Paying attention to the employees needs.

What makes you most happy at work?

Seeing and servicing my customers.

What's going wrong and how can it be improved?

Somebody learn to listen to employees not what's in your head that u think know something.

What are some of the best things about your team?

Great communication. We have a common goal. We trust each other and support each other toward our goals

Rate your company