FedEx – Customer service is really some automated bot that cannot solve any situation when it comes to deliveries

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FedEx Corporation provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. read more

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Customer service is really some automated bot that cannot solve any situation when it comes to deliveries

What are some of the best things about your team?

They are wonderful people, dedicated, engaged and fun to be around.

What does the leadership team need to get better at?

Paying attention to the employees needs.

What makes you most happy at work?

Seeing and servicing my customers.

What's going wrong and how can it be improved?

Somebody learn to listen to employees not what's in your head that u think know something.

What are some of the best things about your team?

Great communication. We have a common goal. We trust each other and support each other toward our goals

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