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Alot of favoritism and not alot of comradery.
What's going wrong and how can it be improved?
Get back to the basics and treat couriers like a person and not just an employee #
What are some of the best things about your team?
Everyone is walking around on pins and needles afraid of retaliation from management so nothing is said and nothing changes. Sad times!
What does the leadership team need to get better at?
Giving everyone a chance to excel be fair to all. Judge by performance rather than by personal reasoning. Get on the same page as other managers.
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